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Report Abuse and Neglect

A description of protective services provided by Developmental Disabilities Division abuse investigators and services coordinators.

Office Closure and Changes

The Developmental Disabilities Service Center East office located at 3700 SW Murray Blvd, Suite 2100 in Beaverton, has permanently transitioned to "appointment only." The lobby is closed to walk-in traffic. You may still use our outdoor Dropbox for submitting paperwork.

Please visit our Hillsboro location at 5240 NE Elam Young Parkway, Suite 150. Our Hillsboro office is open to the public Monday through Friday, 8 a.m.-5 p.m.

Reporting abuse or neglect of a child

The Oregon Department of Human Services (DHS) investigates all reports of abuse involving children. This includes children experiencing I/DD. To report abuse involving a child, call 1-855-503-SAFE (7233). Please visit the State of Oregon Child Safety website for more information about reporting child abuse.

If you feel an individual is being hurt right now or is in immediate danger, call 911 immediately.

Reporting abuse or neglect of an adult

Our abuse investigation team conducts abuse investigations for adults enrolled in I/DD services. To report abuse that involves an adult experiencing an intellectual or developmental disability, call 503-846-6272 or email: [email protected].

Outside of regular business hours, call our 24-hour crisis line at 503-291-9111 to make the report.

If you feel an individual is being hurt right now or is in immediate danger, call 911 immediately.

What do we investigate?

Our program provides protective services to help keep people experiencing Intellectual and Developmental Disabilities (I/DD) safe from abuse and neglect.

The I/DD Abuse Investigation Team investigates allegations of abuse and neglect for adults. The DHS Child Welfare office investigates allegations of abuse and neglect for children.

Who can use this service?

These investigations involve adult victims who are currently receiving services or have been previously determined eligible for I/DD services as an adult.

How does an investigation work?

Upon receipt of a report of abuse, the team ensures timely protective actions are taken in order to maintain the health and safety of the individual served. I/DD Services Coordinators and Brokerage Personal Agents generally implement the protective services and coordinate ongoing support to ensure safety.

Once an investigation is opened the investigator identifies principals and witnesses to be interviewed, in addition to examination of any evidence, records or other relevant documents.

Investigators may issue additional recommended actions to Service Coordinators and Personal Agents at any point during the investigation to prevent similar future issues of abuse.

Abuse investigators work collaboratively with community partners such as the public guardian’s office, local law enforcement, as well as the Washington County District Attorney’s office to pursue prosecution of criminal cases, when appropriate.