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New hours for Building Services, Current Planning in-person services to address permit backlog

Effective Sept. 7, the Land Use & Transportation third-floor lobby of the Public Services Building will be temporarily closed for in-person services on Wednesdays as well as Fridays.
Media release

For Immediate Release: Tuesday, August 30, 2022

Sponsored by: Department of Land Use and Transportation

Effective Sept. 7, the Land Use & Transportation third-floor lobby of the Public Services Building will be temporarily closed for in-person services on Wednesdays as well as Fridays.

Building Services and Current Planning in-person customers will be impacted. However, most services are available remotely - online, by phone or via U.S. Mail - 24 hours/day, seven days a week.

Wednesdays are typically lower-traffic days for in-person services.
In-person services will be available Monday, Tuesday and Thursday from 8 a.m. to 4 p.m.

“The temporary Wednesday closures are necessary to allow staff to address a significant permit backlog,” said Stephen Roberts, Director, Land Use & Transportation. “Like many organizations and businesses, Land Use & Transportation is experiencing a staff shortage, and it has been challenging to find experienced permit technicians. Closing one additional day a week will allow our permit team members to address the backlog in a timelier manner.”

The following services can be accessed 24/7 through the Public Permitting and Services Portal:

  • Payment of fees for both Building Services and Current Planning
  • Code Compliance complaints
  • Scheduling inspections
  • Facility permits
  • Temporary use permits
  • Track status of permits
  • Search for permits

Other tools include:

For more online services visit Building Services and Current Planning. To schedule an in-person appointment, call Building Services at 503-846-3470 or Current Planning at 503-846-8761.

Media Contact:

Melissa A. De Lyser
503-846-4963
[email protected]