Do you have any resources for low income pet owners?
There are resources available. Please check out the ASAP Coalition Resource page or call us for more information.
Frequently Asked Question
Animal Services
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Do you have pets available for adoption at your shelter?
No, we transfer animals needing homes to our animal rescue partners. This allows us to focus on stray animal care and getting lost pets back home.
Frequently Asked Question
Animal Services
Do you offer euthanasia for pets?
This is not a service we offer, and we strongly encourage you to talk to your veterinarian about this difficult decision.
Frequently Asked Question
Animal Services
Do you pick up injured or dead wildlife?
No. Animal Services does not have the authority or expertise to handle wildlife.
Frequently Asked Question
Animal Services
Do you pick up stray animals?
Yes, during business hours we can send an Animal Services Officer to pick up stray dogs and sick or injured cats. Please call 503-846-7041 for assistance.
Frequently Asked Question
Animal Services
Dog Licensing
Licensing your dog in Washington County, Oregon. Where to get a license for your dog, requirements and cost.
Service
Animal Services
Health
Dogs in Parks & Other Public Spaces
Information on the importance of leashing your dog.
Information
Animal Services
Donate
Make a financial donation or hold a fundraiser to help the animals at the Bonnie Hays Animal Shelter!
Information
Animal Services
Emergency and Disaster Preparedness
How to prepare your animals for evacuations and other emergencies.
Information
Animal Services
EthicsPoint Portal
The EthicsPoint web site allow community members and employees to anonymously report concerns about the conduct of county employees, officials or agents of the county.
Non-county resource
County Counsel
Field Services & Enforcement
Codes and laws related to animals in Washington County, Oregon.
Service
Animal Services
Safety & Justice
How can I pay for my dog’s license?
You can pay by credit card (Visa, Mastercard or Discover) or debit card online, by phone or in person. We also take checks by mail or at the shelter.
Frequently Asked Question
Animal Services
How did my dog end up at the shelter?
There are lots of ways that lost dogs and cats end up at our shelter. Sometimes they are brought to us by a Good Samaritan who finds them and sometimes we get them from vet clinics or law enforcement agencies. Dogs are often picked up by one of our Animal Service Officers who keep them safe until they can be returned to you.
Frequently Asked Question
Animal Services
I can’t keep my pet anymore. What can I do?
Since our primary focus is caring for stray pets, we suggest you take a look our Rehoming Resources page for more information on who may be able to help you rehome your animal.
Frequently Asked Question
Animal Services
I got a notice from you on my door, what should I do?
Please call the Animal Services Officer using the number written on the notice, or call us at 503-846-7041 and we will help you contact the Animal Services Officer who left it.
Frequently Asked Question
Animal Services
I have questions about licensing my dog. What should I do?
Call us at 503-846-7041.
Frequently Asked Question
Animal Services
I need help with my dog’s behavior. What can I do?
We are not able to refer community members to specific trainers, but we recommend talking with your veterinarian to rule out medical reasons for the behavior problem and for referrals to behavior resources. Additional behavior and training resources can be found on the ASAP Coalition Resource page.
Frequently Asked Question
Animal Services
I want to volunteer at the shelter. What kind of opportunities do you offer and how do I sign up?
We are not recruiting volunteers right now. We encourage you to check with other local shelters and rescues about their volunteer opportunities.
Frequently Asked Question
Animal Services
I was bitten by an animal, what should I do?
If you feel it is necessary, seek medical care. Then, call Washington County Disease Control and Prevention at 503-846-3594.
Frequently Asked Question
Animal Services
I’m having issues with wildlife where I live, what can I do?
Animal Services is not authorized to handle wildlife. You should contact the Oregon Department of Fish & Wildlife or a pest control service depending on your need.
Frequently Asked Question
Animal Services